Service
What We Do
One of the key elements of your power protection investment is your Service / Maintenance contract.
In our experience we will be measured on the pre / post discussions and the quality of our installation for new installations but most importantly we will be measured on a response in the event of something happening for existing / legacy products.
This on-going support for new and old is paramount to our success and to yours, so based on this we provide industry standard contracts or we can tailor something specific to fit your requirements.
UPS design / design and build
Free site surveys
Generator design / design and build
Commercial installations
Click on the contact button and let us know what you looking for or give us a call, we’re a friendly bunch and enjoy discussing your ideas.
The important element here is that we will listen to what YOU want!!
an extra visit
asset logging so you know when batteries and fans are due for replacement
starting your generator for you on a regular basis
fuel delivery contracts
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UPS
GENERATOR
ELECTRICAL
Comprehensive Maintenance
- Provide regular maintenance
- Regular Battery checks
- Carry out performance checks on the UPS equipment
- Provide any necessary modifications to the UPS system software designed to enhance the operation of the current features of the existing equipment.
- Agreed on site attendance time
- Quotes provided for remedial works
- 24/7/365 Nationwide Coverage - Service Level Agreements
Health Checks
- A quick visual inspection of an installed UPS
- Normally completed to ascertain the age and condition prior to annual contracts being taken out
- Is the UPS actually fit for purpose?
Batteries
- Impedance checks
- Battery replacements
- Additional strings
- Battery relocation
- Battery removal and disposal
- DC isolators and transition boxes
- Battery management – Logging when existing or new batteries were installed and advising replacement years and budget costs so the business can manage the capital expenditure
Comprehensive Maintenance
- High availability of your critical applications and processes
- 24/7 telephone and onsite technical support
- Preventive maintenance visits to reduce the risk of unscheduled outages
- Tailored SLA’s typically under 4 hours
- Spin on filters and oil included
- Fixed annual service and maintenance costs so you don’t have any costly surprises
- Fuel, coolant and oil samples
- Load bank testing
Fuel Polishing
- Fuel transfer systems
- Tank cleaning
- Tank and line integrity testing
- Fuel analysis and polishing
- OFTEC surveys
- Refuelling service/monitoring – from small quantities to bulk deliveries through our contracts with leading fuel supply companies.
Hire Options
- Trailer mounted generators
- Static generators
- Secure generators
- Bulk storage tanks
- Cables
- Electrical distribution
- AMF panels
- Low voltage transformers
- Splitter boxes
- Earthing kits and more
Repairs
- Control panels and upgrades
- New fuel pipe works to OFTEC standards and regulations
- Repairs on site or back at our workshop
- Engine and radiator repairs for most manufacturers
Installation
- UPS design / design and build
- Free site surveys
- Generator design / design and build
- Commercial installations
Site Survey
- Free site surveys for generators
- Free site surveys for UPS
- Free site surveys for electrical installation
Maintenance
- Period inspection as required for Insurance purposes
- Air circuit breakers
- PAT certificates and labels
- Emergency Lighting
Emergency Lighting
- Emergency lighting maintenance
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Don't let the lights go out on your business.
Our Promise To You
To provide our customers with the best power protection, standby generator and air-conditioning / cooling products, services and solutions, maximising system availability within allocated budgets.
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