Uninterruptible Power Supply
(UPS)
UPS System Design
Correct UPS system design is paramount to ensure that the power continuity requirements for your critical equipment are met by the selected UPS system. Failure to match the solution to the requirements will either mean an unacceptable level of business critical outages due to power events, or alternatively excessive expenditure on high cost solutions which are not required.
UPS system design requires a number of critical factors to be taken into account right throughout the process. These include present and future capacity requirements, system reliability/redundancy, power distribution, position location, safety, battery type, etc.
A well designed and maintained UPS system ensures a reliable, efficient and cost-effective solution for powering your critical equipment. Conversely, errors and oversights during the design and implementation stages can lead to costly and ineffective project outcomes.
Supply of UPS Equipment
As an independent UPS specialist we have investigated the market to find the best technical and commercial solutions across various technologies and configurations. We offer the full range of UPS equipment from these vendors from 350VA desktop units to +400kVA systems for large datacentre applications in both tower, rack, single and modular solutions.
Batteries play an important part of any UPS and again we have the ability to source various options and containment solutions.
Once your specific site needs have been discussed we submit a proposal covering various options and configurations for your consideration. Equipment is typically specified in terms of 'Best Cost', and 'Best Performance' options. This enables you to make a commercial decision based on the level of protection you require and the associated costs.
UPS Service & UPS Repair - Fast and Efficient
Our knowledgeable UPS service team offers, fast and efficient levels of UPS service, you can rely on EPS to provide you with:
- Free evaluation and quotations for UPS repair or UPS service
- Telephone technical support
- 24x7 nationwide service
- Service, installation and commissioning
- Battery replacement options
- UPS preventive maintenance
- Loan/rental UPS units while your UPS repair is being completed subject to availability
Service & Maintenance Agreements for
UPS Equipment
Enhanced Power Services Ltd offer a full range of flexible Service & Maintenance Agreements for all brands of UPS equipment to suit your specific requirements. The benefits of a Service and Maintenance Agreement for your equipment are:
- High availability of your critical applications and processes
- 24/7 telephone and onsite technical support
- Preventive maintenance visits to reduce the risk of unscheduled outages
- Fixed annual service and maintenance costs so you don’t have any costly surprises
- Remote monitoring facility
- Managing your consumable and battery life cycles so you can budget for replacements
Business Case
Contracted delivery of Uninterrupted Power is crucial for organisations for the following 5 main reasons:
1
2
3
4
5
Business Availability:
Reliable, well-maintained UPS infrastructure prevents critical services such as health, security, financial, logistics and communications from being interrupted by power supply disruptions. The lack of pro-active management of UPS devices and no rapid recovery of UPS operation in the event of a failure is catastrophic when it affects such critical services.
Productivity Loses:
Power outages are responsible for irrecoverable employee productivity loss and this is usually many times the direct salary cost. By reducing employee downtime, UPS maintenance and support plans contribute directly to the bottom line. Calculating the return on investment is a simple matter of offsetting the cost of reliable UPS delivery, against the cost of lost contribution hours and consequent effects prevented over a given period.
Lost Revenue:
Customers attitudes have changed - consumers and business now demand instant response, service and supply of product. Unfortunately, the fragility of the UK power infrastructure does have a negative effect on a business’ ability to satisfy those demands, and today’s customer will simply look elsewhere if your business cannot show evidence of service reliability. So avoid giving your valuable client base any reason to procure from the opposition.
Brand Value:
Customers today have limited patience when faced with unavailability of a service before switching allegiance, and often this is a permanent switch. The impact of poor business service and continuity will impact both financially and through diminished Brand Value. Even small power outages can cause uncertainty in the market-place, let alone larger, more calamitous power disruptions
Unplanned Repair Expenses:
Additional to the business impact of an outage, the direct cost of an emergency repair of a UPS in the case of failure generally exceeds the cost of the contract
Replacement Battery & Options
The most common cause of UPS equipment malfunction is due to negligent battery maintenance. Don’t get caught out without power when you need it.
UPS Battery Replacement Options:
• Ranges from 5ah to 200ah blocks
• 6 volt and 12 volt options
• Disposal services
• Open and Cladded rack solutions
• DC isolators and transition boxes
• Battery monitoring
• Battery management (Logging when existing or new batteries were installed and advising replacement years and budget costs so the business can manage the capital expenditure)
The bottom line is that all UPS equipment will fail if not serviced properly. This makes the service contract more cost effective than the human and hardware resource costs of dealing with an outage. The value of a service contract is further magnified when you realise you run the risk of waiting as long as two weeks for a replacement device from a vendor (even if it is still under vendor warranty) or having to repair/replace the device if it is not.
top
S.O.H.O.
S.M.E.s
Corporate
Plug and Play UPS – 400VA TO 3000VA
Case Study
S.O.H.O.
Requirement - Office location, small plug and play 2kva UPS, silent operation, volt free contacts.
An existing UPS had failed and due to the technology i.e. off line UPS it had not delivered the correct protection levels due to a Generator being on site. The UPS had to be silent in operation, be of an Online Technology and provide volt free contacts to integrate into a Building Management System.
“Enhanced Power Services supplied a UPS that met all of the above requirements, they installed it and took the old unit away. It is a little thing but the fans when running can sometimes be noisy, we cannot hear the fans at all and the unit provides the protection we require even when testing the Generator”. – Office Manager
top
Plug and Play UPS – 120kVA 3 phase
Case Study
SMALL & MEDIUM ENTERPRISE
Requirement – Replace old 30kva UPS with a new unit, 1st floor location, only access through a hatch in the loading bay.
An old existing 30kva UPS with battery pack had been condemned and a new 30kva UPS and Battery pack were ordered. The original UPS had been hoisted in by crane and placed in location prior to the roof going on. The access to the first floor was too narrow for the old unit to come out or the new UPS to go in. Enhanced Power Services had to remove the old unit and deliver the new UPS through a hatch in one of the loading bays. This meant hoisting the old unit down and the same process used to lift the new UPS up. Appropriate hoist, chains as well as strops and ropes were used to complete this difficult process as the lift was about 10m from landing to landing.
“ The guys planned the job meticulously, this was a difficult process and the team from EPS delivered on time and exactly as discussed” – Branch Manager
All of the previous models up to 3000kVA
Case Study
CORPORATE
Requirement – 2 x 120kva UPS and Battery – Small Datacentre.
Enhanced Power Services were involved in the design and installation of a 120kva N+1 UPS solution for a 30 rack dedicated room for a Government Department.
The UPS solution incorporated 2 x high efficiency 120kva UPS each with their own batteries housed in matching cubicles, suitably rated external wrap around bypass, SNMP functionality and bespoke alarms that were linked to a specifically built alarm panel housed in the security room. Due to the importance of the project rigorous tests were completed using dummy load banks and the client witnessed multiple scenarios on site prior to sign off.
The project incorporated a large diesel Generator installed by sister company DQM Ltd and the room originally designated the DR site has now become the main delivery centre due to the resilient infrastructure.
“It worked, but we knew it would. We had multiple conference calls prior to the project, during the project and then we witnessed it working” – US based IT Manager.
top
top
Don't let the lights go out on your business.
Our Promise To You
To provide our customers with the best power protection, standby generator and air-conditioning / cooling products, services and solutions, maximising system availability within allocated budgets.
© 2014 Copyright by Enhanced Power Services Ltd. All Rights Reserved.